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BlackBerry® Enterprise Service 10

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Guru III
knottyrope
Posts: 30,392
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Wrong images displayed in emails (cache?) BEs 5.0.2 MR1


almitchell wrote:

I am having the same issue, we're a Domino shop, 8.5.2 FP3, BES 5.0.3.29.

 

I have a user in particular, on a 9810, running 7.0.0.261.  He continues to have this issue over several months.  RIM has given us no help.  We've added the registry keys, we've rebooted, we've changed the user's mail settings, all to no avail.  And now, RIM's latest suggestion, is to completely wipe the device and reactivate.  With no guarantees that the issue won't reappear.

 

My user is an executive, so it is very inconvenient for him to try and read an important presentation or spreadsheet, only to have one from another message pop up. 

 

Has ANYONE head anything from anywhere about a way to fix this?  We're on all the latest and greatest, so I'm at a loss.


 

 

are you on MR 7?

 

have you tried an OS upgrade on the device? 7.1.0.342 is out for quite a few carriers

 




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