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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 4
Registered: ‎08-16-2013
My Device: Z10
My Carrier: Rogers

Z10 - Mark a certificate as trusted

[ Edited ]

I have certificates installed and I can see them in the certificate store I just cannot mark them as "Trusted". The box is grayed out. Is this something that the BES administrator did and can undo for me?

 

I can view and encrypt email, but I get an error about a "Untrusted Certificate Chain", whenever I encrypt a message to another user. I am hoping that selecting "trusted" on the users certificate can fix that? Also, I have installed (via USB) the whole GlobalSign Root CA and GlobalSign PersonalSign 1 CA - G2 into the phone as well, and cannot select trusted on those either. I think the fact that they are not selected trusted is my issue.