02-17-2014 06:00 AM
Hi - my work E mail which is through Microsoft Exchange Activesync now deletes itself when the Z10 is powered off - I lose my e mails and contacts. Eventually after about 15 minutes the account and emails and contacts reload themselves.
What is causing this and how can I stop it? Thanks
02-17-2014 08:59 AM
Have you spoken to your BES Admin?
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I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
02-19-2014 12:34 PM
I would look at the logs
How to use Outlook Web Access to log Exchange ActiveSync activity for a single mailbox http://www.blackberry.com/btsc/KB34552
How to test Microsoft ActiveSync connectivity
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V