12-23-2012 08:24 PM - edited 12-23-2012 08:24 PM
Yes, try here:
from a computer.
12-23-2012 10:22 PM
Is the ID in question currently on the blackberry?
if not, I don't know how you can get past that step.
Do you have access to the email account in question?
the login / password reset options are here:
Also on the device, you can also choose forgot recovery password and it provides a link to reset it from the computer.
12-23-2012 10:31 PM
You can try this:
You can create a new bbid if this doesn't help.
04-28-2013 07:27 AM