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BlackBerry® Enterprise Service 10

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New Contributor
anuragchaudhary
Posts: 6
Registered: ‎12-23-2012
My Device: bold 9780
My Carrier: vodafone

blackberry id

hi i have forgot my blackberry id password and even recovery answer so is there any other way to change id or password without wiping the device.

regards

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Forums Veteran II
Wolf359
Posts: 3,329
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: blackberry id

[ Edited ]

Yes, try here:

https://blackberryid.blackberry.com/bbid/recoverpassword/

from a computer.

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New Contributor
anuragchaudhary
Posts: 6
Registered: ‎12-23-2012
My Device: bold 9780
My Carrier: vodafone

Re: blackberry id

hi 

what if i dont have my id any more. is there any other suggestion? 

regards

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Forums Veteran II
Wolf359
Posts: 3,329
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: blackberry id

Is the ID in question currently on the blackberry?

if not, I don't know how you can get past that step.

Do you have access to the email account in question?

the login / password reset options are here:

http://us.blackberry.com/bbid.html

 

Also on the device, you can also choose forgot recovery password and it provides a link to reset it from the computer.

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If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
anuragchaudhary
Posts: 6
Registered: ‎12-23-2012
My Device: bold 9780
My Carrier: vodafone

Re: blackberry id

sorry i dont have the access to that acoount which i used for blackberry id. 

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Forums Veteran II
Wolf359
Posts: 3,329
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: blackberry id

You can try this:

http://docs.blackberry.com/en/smartphone_users/deliverables/19369/Change_your_BlackBerry_ID_info_App...

 

or

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB26361&sliceId=2&cmd=displayKC&d...

 

You can create a new bbid if this doesn't help.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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Trusted Contributor
Tweedle
Posts: 144
Registered: ‎07-31-2008
My Device: RIM Z10
My Carrier: PLUS (Poland)

Re: blackberry id

I sugest to don't use any work email to BB ID. I use for this my private email even I have configure it on my business phone.
This not make mistakes, who does nothing.
Włodzimierz Lenin

BES 5.0.4,BES 10.2
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