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BlackBerry® Enterprise Service 10

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New Contributor
Pushme123
Posts: 5
Registered: ‎11-30-2012
My Device: BB Fusion
My Carrier: Bell

iPad Keyboard not responding at unlock screen

iPad users are getting an intermittent problem  when they slide to unlock: once in about 3 to 4 times the keyboard becomes unresponsive.

They have to simulate a power off and then hit cancel to get the keyboard back and enter their passcode to unlock the device.

It does this for the tablets only, not the iPhone's or the Androids.

Any idea's

 

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Contributor
cochamarco
Posts: 104
Registered: ‎12-01-2012
My Device: BB Bold
My Carrier: Indosat

Re: iPad Keyboard not responding at unlock screen

maybe this security from IPAD to unlock screen
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JSanders
Posts: 82,554
Likes: 22,620
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: iPad Keyboard not responding at unlock screen


cochamarco wrote:
maybe this security from IPAD to unlock screen

You're an expert on Mobile Fusion?

Maybe, you shouldn't post in threads where you have no knowledge of the solution.

 




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New Contributor
Pushme123
Posts: 5
Registered: ‎11-30-2012
My Device: BB Fusion
My Carrier: Bell

Re: iPad Keyboard not responding at unlock screen

Looks like it's an issue with MDM's see this post in the apple forum.

 

https://discussions.apple.com/thread/4325662?start=0&tstart=0

 

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