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BlackBerry® Enterprise Service 10

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rmille05
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rmille05
Posts: 18
Registered: ‎04-13-2009
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just upgraded to BES 5.0

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‎08-18-2009 08:31 AM

now i have a user (just one that I know of), which happens to be my manager stating that he can receive email on his handheld but is unable to send email from his account on his handheld.  he is able to send messages from his personal email on his blackberry but not corporate.  Any thoughts?
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Elite I
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jmrmb80
Posts: 6,343
Registered: ‎08-19-2008

Re: just upgraded to BES 5.0

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‎08-18-2009 08:47 AM

Do you know if the corporate messages bounce back with a "X" next to them? If so open up one of the messages and let us know what the Message Status is set to.
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