01-15-2013 02:07 AM
I have got a strange issue. Event viewer is continuously showing "User <BB User Name> not started" warning. I checked logs. It's clear from logs that BB Ent. Server is trying to start the user. When searched for this user in 'Manage Users' list, I can't find. This is an old user and we already deleted from BB Ent. Server, Exchange and AD. No idea where did BB Ent. Server store this user info. Any help?!
01-15-2013 05:27 AM
It looks like this user is still pending deletion. Under "Manage Users", click on "View more criteria". Then set
Queued removeal of BlackBerry services = Yes
Click "Search". Do you see the user?
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
01-15-2013 11:22 AM
To verify if BlackBerry smartphone user accounts are queued for deletion, perform the following steps:
BlackBerry smartphone users who are pending a deletion, but the process has not completed, will be displayed.
The BlackBerry smartphone user account can be purged from the database or removed immediately from the BlackBerry service by performing the following steps:
If above fails and user is stuck in pending delete, you can drop user from database using the following:
1. Open command prompt
2. Type "osql -E"
3. 1>use BESMgmt
5. 1>delete from userconfig where firstname.lastname@example.org''