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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 3
Registered: ‎01-28-2014
My Device: z10
My Carrier: Omantel

workspace on ios not accessible

Hi All,

i am using UDS on BES 10.2 ( trial), my ipad is well configured on the UDS, workplace created without any problems, all the application (work connect, work browser and DocsToGo) are installed without any issues.

When i tap any of these applications it will redirect me to the workplace, "the workplace password is set properly without any issues", when i enter the password the system will keep mentioning "workspace connecting" for around 1 minute after then the same window is there asking again for the password.

did anyone had the same problem.

Thanks,

 

Super Contributor
Posts: 463
Registered: ‎11-19-2013
My Device: BB Z10

Re: workspace on ios not accessible

Hi..

 

Please check the below article .. as i got info that the Firewall changes have been made for the iOS and Android devices..

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34193&sliceId=2&cmd=displayKC&d...

 

thanks

 

Please update the result after applied..

Thanks
New Contributor
Posts: 3
Registered: ‎01-28-2014
My Device: z10
My Carrier: Omantel

Re: workspace on ios not accessible

Hi,
All the ports are allowed on the firewall, i am running a BES 10.2 so as per the doc all the URL's will be updated automatically.
Thanks for your help.