06-13-2012 05:03 AM
Please help on identifying why BES account wont activate on 8520 bold. Account has been deleted and recreated on BES server but this hasnt helped. I know the device is ok as am able to activate another account on the device. Will appreciate assistance
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
06-14-2012 09:48 AM
When you activate it on the account are there any errors in the MAGT log?
default location :\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs
Also look in event veiwer to seef if any errors or warnings pertain to your issue
Please post back the log info minus personal info