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BlackBerry® Enterprise Solution

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New Contributor
AndreBESUser
Posts: 2
Registered: ‎06-22-2011
My Carrier: Telus

BES with Outlook conflict

My company uses the BES for e-mails only and I use Outlook as my personal contact maangement software.

 

Everytime I sync my phone with my computer to update my calander and contacts, it corrupts my access to the BES and I can no longer access my company e-mails. (Personal home e-mails are not affected)

 

So far, everyone is telling me I need to replace my Blackberry with an Android or i-Phone to get around this issue.

 

I like my Blackberry, can anyone out there help?

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Guru III
knottyrope
Posts: 26,693
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES with Outlook conflict

Did you install it with BES option? If installed with BIS you issue can happen.


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


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Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
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Guru III
knottyrope
Posts: 26,693
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES with Outlook conflict

I am talking Desktop Manager.

What are you syncing? Most everything syncs Over The Air and DM is not needed for it.


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.
New Contributor
AndreBESUser
Posts: 2
Registered: ‎06-22-2011
My Carrier: Telus

Re: BES with Outlook conflict

1 - Not sure I understand your BES vs. BIS question

 

2 - I'm syncing my calendar & contacts that are stored on my personal computer in Outlook.  I only use the company's Microsoft Exchange server for e-mails.

 

3 - I discovered a program called gSyncit that apparently will sync my contacts & calendar from Outlook to a G-mail account which they claim I can then have my Blackberry sync with wirelessly, which would eliminate using Desktop Manager which would eliminate the issue of DM reconfiguing my BES settings everytime I sync making me loose my BES connection.  Would you consider this a way to proceed?

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Guru III
knottyrope
Posts: 26,693
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES with Outlook conflict

That sounds like a good way to do it, if wanting to sync personal calendar and not the work one.



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.