01-14-2013 10:23 AM
01-14-2013 03:48 PM
Checked with our service provider, looks like everything is fine their end, there has been no changes to our
data plan, think i'll try scrubbing the handset, will let you know how it goes.
01-15-2013 10:24 AM
01-15-2013 11:09 AM
Password was reset before i started the activation, dunno what the bloody issue is, everything was working fine
up until our server went **bleep** up... should be fairly straight forward to connect again.
01-15-2013 11:13 AM
01-15-2013 11:16 AM
The message i get is :
The Blackberry Enterprise server has not responded to your activation
request. An error may have occurred.
01-15-2013 11:18 AM
01-21-2013 10:04 AM
If not on BES Express 5, you need a BES dataplan.
It is a BESAdmin rite of passage to go through the gauntlet of correcting the right BES data plan with your carrier.
Under Manage Connections on the device (OS 5 and higher), there's a services status which tells if connected to the data network.
For BES dataplan testing.
Want to check if a device is provisioned correctly?
Sign up for free to the BlackBerry Expert Support Center.
Then use the Enterprise Activation Readiness tool.
All at absolutely no cost to you or your organization!
The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.