08-15-2008 03:45 PM
I'm seeing a lot of Blackberry Synchronization errors on 4 Blackberry servers, which are all running the latest 4.0 patch/hot fix on a GroupWise 6.5 platform. (upgrading to Exchange come late October so we are not upgrading to BES 4.1 for GW.)
sample error 1:
Event ID: 16029
"[SYNC-DSession] No XML Request(s) is successfully sent to PIM connector(s). (Ken Redick:1235, SID=1204871716, CLID=14300, ECLID=47)"
sample error 2:
Event ID: 16025
"[SYNC-PIMConnector] DevMgmt connector crashed after SyncServer sent XML to it. [UserID=1235]"
These 2 event id continue for multiple users. Is this a PIN issue or something else. Should this be of any concern?
Thanks in advance.
08-16-2008 08:47 AM
Have you received a notification from the person attached to the error about a problem he is having?
Looks like it might be an issue with the version of MS XML on the BES ...
08-18-2008 01:55 PM
08-18-2008 09:52 PM