10-28-2008 07:40 PM
I recently purchased a curve from the internet. When I try to set up the email it says "I want to use a work email account with a blackberry enterprise server" instead of the simple "use an email" then it asks if the enterprise server has provided me with an activation password. It also will not let me download applications due to IT POLICY. Is there anyway to erase the enterprise server and have the simple email?
Someone please tell me what I need to do!!
Solved! Go to Solution.
10-28-2008 08:17 PM
How do you want to set it up? What kind of email account do you want to integrate with the BlackBerry?
If you can't install applications give this a whirl: Remove IT Policy
10-28-2008 09:45 PM
Hi... Welcome to the forums...
You can run the Setup Wizard and menu through this which should allow you to setup a personal email account. I would security wipe the device... Assumption: you have no data on this device and there is no corporate policy on the device.
Let us know how your doing....
10-28-2008 10:24 PM
I just want to set my school email up on my phone. But when I go to email set up it says "I want to use a work email account with a Blackberry Enterprise Server" Then it asks if I have been given an activation password and when I click yes, It asks for my email and password, but after the setup runs there is an error and the "status" says not activated.
According to the blackberry website, it should say I want to create or add an email address instead of "I want to use a work email account with a Blackberry Enterprise Server"
10-28-2008 11:00 PM
After you remove the IT Policy following the instructions provided in the link I gave you should wipe the HH:
10-29-2008 01:34 AM - edited 10-29-2008 02:03 AM
When I did that and ran set up wizard again my name came up as Research In Motion, LTd and the information part says: This BB has a blank IT policy on it written by John Clark from blackberry forums. So, I continue to email set up and it still says "I want to use a owrk email account with a Blackberry Enterprise Server" then when I put in my email and hit activate, it doesn't work...
I can now download applications, but no email. Is there not a way to remove the BlackBerry Enterprise Server system and install the regular version?
10-29-2008 06:09 AM - edited 10-29-2008 06:30 AM
Hi and did you try to setup a BIS account on your carriers Blackberry page?
You can do this by using a computer to log into the appropriate Blackberry page and setup your new account.
The link provided will allow you to setup the account which should push to the phone. Once the account is setup you will see a new inbox icon which will be your email account. Another link here will assist you in setting up your BIS account with your appropriate carrier and shows this link which will show you a short movie to better familiarize yourself with the BIS setup options.
Who is your carrier? If we know your carrier, you can be directed to the appropriate page to setup your BIS account by using your computer that has an internet connection.
10-29-2008 03:55 PM - edited 10-29-2008 04:16 PM
My carrier is AT&T. I have done all those steps and it registered fine on the internet. There is no new icon on my phone however. When I go to messages; compose email I get an error message that says "No message services configured"
And is there any other web brower I can download besides MediaNet?