BlackBerry® Enterprise Solution

[joeinnc]

We have an older small Business BES 4.0.6.12.  We are using MS Exchange 2003 but have started inplementing Office 2007.  On a Blackberry 8703, we can't open Office 2007 attachments.  Would installing SP7 for 4.0 fix this problem or do we need to upgrade to 4.1?  Also, we don't plan on upgrading to Exchange 2007.

Thank you for your help..

[AndyDufresne · Accepted solution]

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joeinnc wrote:

We have an older small Business BES 4.0.6.12.  We are using MS Exchange 2003 but have started inplementing Office 2007.  On a Blackberry 8703, we can't open Office 2007 attachments.  Would installing SP7 for 4.0 fix this problem or do we need to upgrade to 4.1?  Also, we don't plan on upgrading to Exchange 2007.

Thank you for your help..

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BES 4.1 SP4 (or BPS) or higher is required to support Office 2007 documents natively.

KB13306 - Supported Microsoft Office (2007) Open XML File Formats