05-05-2013 11:41 AM
When using the BlackBerry Transporter Tool we are unable to connect to either of our BES servers remotely and I'm almost 100% positive we're using all of the right credentials.
SQL on both servers is set to allow remote connections (named pipes, etc.). We're using dynamic ports on the SQL server and tried using static ports but that didn't work either. (as per KB22619)
When I run the tool on either of the physical servers themselves, it works for the local database only, however, it won't make a remote connection to the other BES database we are trying to swap with.
If anyone has any ideas, please help! We are completely lost at this point and feel like we're doing everything right.
Solved! Go to Solution.
05-05-2013 03:50 PM
We solved the problem with a little workaround.
Backed up the database from the source BES server and transferred it to the destination server, then ran the transporter tool completely locally.
I should also mention that prior to this workaround, we ensured all firewall settings complied with what we were doing as well.
Mods may close this thread.