11-02-2012 05:23 AM - last edited on 11-02-2012 09:47 AM by Zhoeon
Last night I did a knife edge cutover of our BES 4.1.7MR3 onto new hardware (Win2008R2) with Domino 8.5.3FP2.
The BES and Domino stayed at the same level so the only thing that changed was the OS. it is using a remote SQL db......
I followed these instructions:
I now cannot get the Collaboration Service to start, it starts then stops and shows the following error in Event Viewer:
<2012-11-02 09:16:34.245 GMT>::<BBIM_servername_BBIM_1>:<ERROR>:<LAYER = BBIM, Sametime Connection cannot be established>
Blackberry Manager is configured correctly to point to our Sametime server however in the knife edge instructions it tells you to modify the SQL db and change the IMConfig:
1> update IMConfig set MachineName = '<new_computer_name>' where ID=1
2> update IMConfig set ServerName = '<new_computer_name> _BBIM_1' where ID=1
Does anyone have any ideas?? Did changing the SQL config above cause this? the Sametime server is also remote.......
Solved! Go to Solution.
11-05-2012 04:31 AM
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
11-05-2012 09:41 AM
glad to hear you are doing better