11-20-2012 01:54 AM
I had deleted a user from sometime, but it stayed in the delete pending state. Since this also retains a license, I have decided to purge the user. The problem now is that I cannot open the Blackberry manager, error I get is 'application error- please report to support personnel if problem persists'. I thus cannot see the users on the Blackberry manager, nor add/ remove users.
What can I do to remedy to this situation?
BES version 22.214.171.124
Lotus notes version 7.0.4FP2
11-20-2012 05:03 AM
11-20-2012 08:17 AM
The time on the BES was 8 minutes late, once I set it right the Blackberry manager opened without any problem. Can anyone please explain how the time difference caused such a problem.
11-20-2012 09:39 AM
time has to match on servers or they dont work too well
you should be setting NTP so sync with your domain controller at daily intervals