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BlackBerry® Enterprise Solution

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New Contributor
NoPoYo
Posts: 2
Registered: ‎06-14-2012
My Carrier: Verizon

Duplicate calendars after switching from Blackberry desktop manager to Enterprise server Express

Hi, our company just moved from desktop manager to Enterprise server express.  Since that move, we are experiencing duplicate calendar items.  The only thing I've tried is going in to the calendar and clicking "Select Calendar" and unchecking default, and leaving Desktop, which I believe is the what enterprise uses.  However, when rebooting or as one user reports, when plugging into her pc to charge, the default calendar pops back up and we get the duplicates again.  Is there any way to alleviate this? 

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Guru III
knottyrope
Posts: 26,506
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Duplicate calendars after switching from Blackberry desktop manager to Enterprise server Express

you need to uninstall desktop manager and install it with BES/work email and not BIS/personal.

 

 



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New Contributor
NoPoYo
Posts: 2
Registered: ‎06-14-2012
My Carrier: Verizon

Re: Duplicate calendars after switching from Blackberry desktop manager to Enterprise server Express

I have uninstalled Desktop manager but I don't understand "install it with bes"  I know that bes is Blackberry enterprise server but I really didn't have to install anything when we set up bes just some configuration stuff. 

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Guru III
knottyrope
Posts: 26,506
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Duplicate calendars after switching from Blackberry desktop manager to Enterprise server Express

Desktop manager can be installed in two modes, personal and bussiness.

 

When user connects to a PC and syncs, it will sync direct to outlook via the personal way and cause you to have 2 calendars.

 

 

this should remove it

How to delete and reload the data in the Calendar application of a BlackBerry smartphone over the wi...



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.