BlackBerry® Enterprise Solution

[ckjennifer]

Can someone assist.

I'm trying to install MDS service (blackberry enterprise server 4.1.1\mds services\setup.exe), I entered the hostname and port (1433 - the default),

Then I entered the username and password, but when i click the next button, I get the error message --

 'Reenter database settings. Unable to connect to the following: jdbc:microsoft:sqlserver://localhost:1433;DatabaseName=mdss;SelectMethod=cursor'

How can I solve this. Thanks

[AndyDufresne]

Did you already install BES and now you want to install MDSS?  If so, you need to uninstall BES and reinstall with MDSS / MDS-IS

[ckjennifer]

Thanks for the response.

I already have BES installed and it was quite rigorous installation. We have been using the BES for mails for 3 years now. Is there any other alternative besides uninstalling the BES, as much as possible I want to avoid doing that

[AndyDufresne]

KB11009 - How to install the BlackBerry MDS services on an already existing and running BlackBerry E...

[ckjennifer]

Thanks for the link. I'll attempt to reinstall and see how that goes.

[ckjennifer]

I've reinstalled now but I've got a new challange. When I open the blackberry manager and under the explorer view, I select the htpp://servername:7443/mds-admin icon, I get a new window 'SSL Certification, You are entering a secure website etc,

Note:To install the certificate 1. In the security Alert dialog box, click the view certificate .... etc.'

And the only option I have is to click 'OK' button, which I did. But nothing happens after that.

How do I install the certification, where do I find the 'Security Alert dialog box'

Thanks for your assistance so far.

[AndyDufresne]

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ckjennifer wrote:

I've reinstalled now but I've got a new challange. When I open the blackberry manager and under the explorer view, I select the htpp://servername:7443/mds-admin icon, I get a new window 'SSL Certification, You are entering a secure website etc,

Note:To install the certificate 1. In the security Alert dialog box, click the view certificate .... etc.'

And the only option I have is to click 'OK' button, which I did. But nothing happens after that.

How do I install the certification, where do I find the 'Security Alert dialog box'

Thanks for your assistance so far.

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Google: import certificate internet explorer

[ckjennifer]

Which certificate should I import - any?

How can I locate whatever certificate has been installed on the blackberry server, so I can remove it and reinstall after importing a new certificate.

Thanks

[AndyDufresne · Accepted solution]

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ckjennifer wrote:

Which certificate should I import - any?

How can I locate whatever certificate has been installed on the blackberry server, so I can remove it and reinstall after importing a new certificate.

Thanks

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Import the one that is presented when you access the site.  If you want to replace it ... tooting my own horn