09-12-2012 05:56 PM
I just started geting this notification from the blackberry controller on our BES 5.0 box:
<N/A> | BlackBerry Controller (Application Event Log on SERVER.DOMAIN OMITTED) | 09/12/2012 16:53:08 (AFFF4E20) -> AnalyzeEntry: Unable to retrieve event id
Can anyone shed some light on where to start first regarding troubleshooting this?
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
09-13-2012 10:06 AM
i would look at the MAGT and MAST logs first.
default location :\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs
Also look in event veiwer to seef if any errors or warnings pertain to your issue
Please post back the log info minus personal info