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BlackBerry® Enterprise Solution

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Guru III
Guru III
knottyrope
Posts: 26,485
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: HELP! I moved mailboxes to another mail database and now 5 users are off line and cannot Activate

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‎01-05-2012 10:34 AM

glad to see you have made some progress


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

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booshcat
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booshcat
Posts: 12
Registered: ‎05-04-2009

Re: HELP! I moved mailboxes to another mail database and now 5 users are off line and cannot Activate

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‎01-05-2012 12:59 PM

Got users back on line by reappltiying all of the ad permissions again.

Thanks for your help.

It was and is appreciated

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Guru III
Guru III
knottyrope
Posts: 26,485
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: HELP! I moved mailboxes to another mail database and now 5 users are off line and cannot Activate

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‎01-05-2012 01:30 PM

welcome, glad to have helped out


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

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rgibson
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rgibson
Posts: 5
Registered: ‎08-07-2009

Re: HELP! I moved mailboxes to another mail database and now 5 users are off line and cannot Activate

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‎08-23-2012 02:51 PM

Thanks to knottyrope. Had the same problem after creating a new database and adding an new BB user. After Googling and finding out I had to apply the permissions to the new database and still not being able to activate the user I found this post and dismounting and remounting the database worked.

 

 

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Guru III
Guru III
knottyrope
Posts: 26,485
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: HELP! I moved mailboxes to another mail database and now 5 users are off line and cannot Activate

Options

‎08-23-2012 04:34 PM

glad to hear it


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

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