01-04-2010 12:08 PM
I'm wondering if there is a way to automatically limit the size of my blackberry enterprise account on my blackberry bold 9000. I do not want to manually delete the emails and calendar events, as they will be deleted from my outlook account as well nor do i want to remove the ability to delete emails from inbox my handheld. Is there a way to institute a hard size limit on my account? Thank you for any help that you can offer.
01-04-2010 12:35 PM
You can get close to it.
This will explain a lot about reconcile and hard deletes
KB04863 - Permanent deletion of email messages in Microsoft Outlook does not reconcile to the BlackB...
link in above KB in case you missed it
KB04853 - How to enable hard deletes on the BlackBerry Enterprise Server
I have also changed the messages state size to 1000 and it cured 99% of our issues.
The performance hit and RAM increase is almost nil on the BES box.
On Device also double check:
Make sure that Wireless Reconcile is set to On. Sometimes toggling that to off, saving it, then turning it back on.
Messages Options - Email reconciliation -
Delete on Mailbox and handheld,
wireless reconcile = Yes
On conflicts = Mailbox wins.
Then on device set in option for email, general email options, set keep mail for 15 days.
That should be enough to keep it to a min.