09-01-2011 09:44 AM
Hopefully an easy one.
Currently have various Blackberry models activated on BES4.* and Exchange 2003.
Now moving to BES5.* and Exchange 2010.
The new BES has been setup.
What is the best way to move existing handsets over to this new server?
So far only got it to work by doing a secure wipe.
Really want to be able to do it without losing any user data, including stored emails on the devices.
09-01-2011 09:59 AM
use transporter from the BRK, It is part of the BRK aka BlackBerry Enterprise Server Resource Kit
Good read about transporter
09-01-2011 10:28 AM
We had a look at this and from we understood it was not possible with the scenario we have of changing to both BES5 and Exchange 2010 due to compatability with BES4.
09-01-2011 11:46 AM
how many users?
which version of BES 4?
Have T support?
There are several ways to upgrade
09-07-2011 07:11 AM
I may have got some of the previous information incorrect.
We have approx 25 users on Blackberry Professional 18.104.22.168 and exchange 2003.
We will be moving them to BES 5.* Express and Exchange 2010.
Speaking to the guy doing most of the upgrades the issue appears to be this:
Whilst we can move the users from the old Blackberry Professional server to BES 5 Express, when we move the users mailboxes in Exchange from 2003 to 2010 it does not update the Blackberry user account so it still points to the old Exchange server.
The only way round this we found was to rebuild all user accounts on BES 5 Express and reset the Blackberrys.