Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Enterprise Solution

Reply
Trusted Contributor
MarioTunes
Posts: 160
Registered: ‎09-01-2010

Re: New BES on new Exchange site use existing BESadmin account.

Yes, they are the same.

I will try to move user without any groups or IT policies and them move them to the group or apply policy

 

Thank you

Please use plain text.
Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES on new Exchange site use existing BESadmin account.

apply policy to a group and move users to a group after you transport them



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.
Trusted Contributor
MarioTunes
Posts: 160
Registered: ‎09-01-2010

Re: New BES on new Exchange site use existing BESadmin account.

Test user has been migrated successfully .

Please use plain text.
Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES on new Exchange site use existing BESadmin account.

glad to hear you are making progress



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.
Trusted Contributor
MarioTunes
Posts: 160
Registered: ‎09-01-2010

Re: New BES on new Exchange site use existing BESadmin account.

[ Edited ]

20 hours after migration we got following warnings in Event log

 

Event ID: 20265, Source: BlackBerry Messaging Agent

{username@domain.com} MAPIMailbox::MAPIAttachtoRIMAttach - OpenProperty (0x8004010f) failed.

 

and

 

Event ID: 20394, Source: BlackBerry Messaging Agent

{username@domain.com} Received PURGED_MESSAGE_LIST from device for user not enabled for purged message list processing

Please use plain text.
Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES on new Exchange site use existing BESadmin account.

0x8004010f any more info below this error in teh MAGT log? its a bit too generic

 

Also need more info on the other error, was it on old BES or the new one?



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.
Trusted Contributor
MarioTunes
Posts: 160
Registered: ‎09-01-2010

Re: New BES on new Exchange site use existing BESadmin account.

Hello,

 

We reboot device and error Event ID: 20265, Source: BlackBerry Messaging Agent disappear.

So far so good, no more errors.

 

Thank you

Please use plain text.
Trusted Contributor
MarioTunes
Posts: 160
Registered: ‎09-01-2010

Re: New BES on new Exchange site use existing BESadmin account.

Right after I migrate some users I got a bunch of following messages:

Event ID: 373, Source Blackberry Notification System

 

The description for Event ID 373 from source Blackberry Notification System cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

 IDS_25000               getListBESdatabases: COM Error 0x80004005 - Unspecified error - Source: Microsoft OLE DB Provider for SQL Server - Description [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. - Command: getListBESdatabases

the message resource is present but the message is not found in the string/message table

Please advise

 

Please use plain text.
Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: New BES on new Exchange site use existing BESadmin account.

is SQL browser running on BES?



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.
Trusted Contributor
MarioTunes
Posts: 160
Registered: ‎09-01-2010

Re: New BES on new Exchange site use existing BESadmin account.

SQL Server Browser is Started and Startup type - Automatic

Please use plain text.