BlackBerry® Enterprise Solution

[csutherland]

Recently, the company I work for implemented a new BES server. We had a BlackBerry Pro server on another server. Any ways, the install went great and eveything was working well. But now I have noticed that Im not receiving all of my emails on my BlackBerry. And when I looked at the logs on the server, I noticed a lot of these types of messages...

Mail seems to be in 'delayed notifications' state for 188 health checks. Session 0x01522790
[30165] (03/13 00:08:07.220):{0xEC0}  Calendar seems to be in 'delayed notifications' state for 188 health checks. Session 0x01522790

Any help or suggestions would be greatly appreciated!

Thanks

[knottyrope]

Need more info on the emails not arriving, the calendar info is not going to help much.

[bbhorrigan]

Are they getting to your email and going into a folder? please explain by what you mean that emails aren't making it to the handheld?

[csutherland]

I dont get all my emails on my BlackBerry device. I will sit at my desk and watch some emails go to my Outlook client while my device does nothing. I checked the log files on BES and noticed some the logs being generated, like the ones I posted in my first post. And this just started happening a couple of days ago. It was fine the first 2 weeks BES was up and running....what else can I do or check?? Thanks is advance

[knottyrope]

In outlook are you using a PST file or OST?

[csutherland]

Yes, they are going to another folder in Outlook per rules I have established. And no, it is not a PST. The funny thing is, is that they were going into a PST per rule just fine until a couple of days ago???

[bbhorrigan]

From your BlackBerry? that is currently not possible

[csutherland]

So your saying that if the destined email goes to any other folder then my inbox, it wont get delivered? Thats funny, because it use to work like this?

[bbhorrigan]

No, what I'm saying is that you can't select a .pst file to send emails to from your device, I thought that was what you said, because how would the BlackBerry know how to find the .pst

[csutherland]

At one point in time, the emails that I was suppose to be getting were in a PST file, but not any longer. Now there are just sub folders in my Inbox, but I dont get notified on my BLackBerry that an email came in.

So if I have sub-folders within my Outlook Inbox the messages wont come to my BlackBerry?? This doesn't make any sense, becasue this use to work?? I will turn off the rules and see what happends