BlackBerry® Enterprise Solution

[KashJordan]

We are currently experiencing numerous issues in our Domino/Blackberry infrastructure. Notes 8.0.1 and BES Server 4.6 both indicate that updates have been sent to the HH yet the devices never seem to modify the entry.

The odd thing is the log file reports "OTAC Calendar changes are insignificant, no update to send" .

Yet in following lines it confirms delivery of the update.

After clearing the cal db from the BDM and resynching the cal via wireless synch the entry is then updated.

Anyone know exactly what this means and what impact that log line has on the entry?

[bbhorrigan]

I'm assuming your using DTM version 4.6, what version of the BES are you running though?  Is that all the log says? what kind of calender entry is it, just a regular entry, not a meeting or anything?

[KashJordan]

BES 4.1.6.13

This is for a meeting entry

Here is an example of the log file:

All ID items match but had to be removed before sending log as per company policy

[40186] (12/15 11:16:57.168):{0x1618} OTAC Calendar changes are insignificant, no update to send refID= t=Cflea  st=16/12/2008 14:30 unid= nid= hSeq=6 dSeq=0 for user John Smith

[30494] (12/15 14:48:26.421):{0xBFC} OTAC Sending ota update refID= t=Cflea  st=16/12/2008 7:00 unid= nid= hSeq=7 dSeq=0 for user John Smith

[30499] (12/15 14:48:26.655):{0xBFC} OTAC Sending Mtg Accept refID= t=ACflea st=16/12/2008 7:00 unid= nid= hSeq=8 dSeq=0 pnid= for John Smith

[30574] (12/15 14:48:29.765):{0x804} {John Smith} Message sent to handheld ("loc\mail\johns.nsf" on CN=MailServer): OTAC Update unid= nid= RID= TID= ssn=0

[30302] (12/15 14:48:34.249):{0x15DC} {John Smith} SRP: TID=, RID=, NID=, type CALENDAR returned DELIVERED

[30499] (12/15 14:50:14.656):{0x15D4} OTAC Sending Mtg Accept refID= t=ACflea st=16/12/2008 7:00 unid= nid= hSeq=9 dSeq=0 pnid= for user John Smith

[30501] (12/15 14:58:11.581):{0x1618} OTAC Sending Mtg Decline refID= t=DCflea st=16/12/2008 7:00 unid= nid= hSeq=10 dSeq=0 pnid= for user John Smith

[30499] (12/15 15:36:38.408):{0x1630} OTAC Sending Mtg Accept refID= t=ACflea st=16/12/2008 7:00 unid= nid= hSeq=11 dSeq=0 pnid= for user John Smith

[40186] (12/15 15:37:55.065):{0x15E8} OTAC Calendar changes are insignificant, no update to send refID= t=Cflea  st=16/12/2008 7:00 unid= nid= hSeq=11 dSeq=0 for user John Smtih

[bbhorrigan]

check out this KB article

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB04441&slic...