BlackBerry® Enterprise Solution

[Vijay]

Hi,

recently my mailbox has looked different. Im only able to see full listing of emails of 'today', and the previous emails from other days dont show or only show abt 2 entries per day at the most. Ive checked if there were filters on but theres none.

Any ideas? Thanks all!

Regards,

Vijay

[AndyDufresne]

Did you recently reactivate?  Have you changed anything? Archived mail recently?

What mail platform are you using?  What mail clients?

[Vijay]

Hi, here are the answers for your question:

1.) No, didnt reactivate. Although i upgraded my Desktop Manager to 4.3

2.)  Im on Microsoft Outlook ao its Exchange im guessing!

Thanks!

[AndyDufresne]

Is your device running low on space perhaps?  Is your device operating slower than normal? Are the messages still in Outlook? Outlook Web Access?

[Vijay]

Hi, space seems to be ok. In the status in otpions it shows 'File Free 5677283bytes'

All messages still in outlook. got tonnes of them. Using desktop Outoook (MSOffice 2003)

[AndyDufresne]

Your space is running low. Give these a review ...

KB13814 - Messages on BlackBerry smartphone are deleted due to low memory

KB15345 - How to qualify low memory situations on the BlackBerry smartphone

I currently have HH OS 4.5 on my 8320 and have File Free: 23682435.  When I see anything less than 15000000 I usually restart (or battery pull) my HH to free memory.

[Vijay]

Hi, i've cleared up some space and monitored it over the past few days and it has retained the messages so far. is there anyway we can move data/applications to use the memory cards instead of flash memory? i have a 1 GB card and thats not utilised.

Additionally, where do i dwld the new 4.5 os for my handheld? sorry im just a BB virgin!

[AndyDufresne · Accepted solution]

You cannot move applications / application data to external cards, but you can save pictures / music / videos there.

You can get new os's from your carrier ... or if you head over to http://www.blackberryforums.com go to the device section and find your device.  There will be a sticky thread with a link to the newest OS available for your model ... while it may not be released from your carrier, if you follow the instructions listed it'll work just fine on your device.