08-27-2009 03:32 PM
Solved! Go to Solution.
08-27-2009 03:50 PM
So you see the folders but no emails in it on the HH?
No messages are displayed in subfolders following enterprise activation.
08-27-2009 04:52 PM
08-27-2009 04:59 PM
No messages are displayed in subfolders following enterprise activation
08-27-2009 05:24 PM - edited 08-27-2009 05:25 PM
That is correct. you can however force prepopulation by reactivating with a different device or reactivate the same device with this reg hack
This is a registry hack to force pre-population:
1. In the Registry Editor, browse to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents\.
2. Create a new DWORD value named ForceMsgPrepopOnActivation.
3. Set the value to 1 to turn this on.
But this will still only get your 14 days 750 emails back.
Depending on your version of BES you may be able to search those folders.
08-27-2009 05:26 PM