02-21-2013 10:04 AM
I just wanted to update our BES from 5.0.2 to 5.04.
The Installation says now I have to set the compatibility mode of the SQL Server to 90 or higher inside the mgmt DB.
By I have not found any hint how to do this.
Can anyone help?
Solved! Go to Solution.
02-21-2013 12:06 PM
What version of SQl are you running?
MSDE is no londer supported but SQL express 2005 is
Blackberry Enterprise Server compatibility chart
you may need to use SSMS to change it
Download and install MS SQL Server Management Studio Express
02-22-2013 09:22 AM
first step made with your help.
The compatibility mode is set and I can take the next step.
Next error message says 'the BES Admin is not a member of the RTCComponentUniversalServices group'.
That's right our AD has no such group. The choices are now 'Yes' and 'No'.
If I click No, the installation finishes.
If I click Yes the Installation starts and asks if I want to upgrade the DB.
I have clicked yes, and after a while it stops with an error 'unable to uggrade the DB'
Is there any logfile or so, where I can see what the problem is?
Or do I have to do some more things, before installing SP4?
02-22-2013 01:26 PM
default location :\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs
Also look in event veiwer to seef if any errors or warnings pertain to your issue
Please post back the log info minus personal info