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Icequick
Posts: 1
Registered: ‎06-23-2009

Task Contents appear blank or have invalid RTF message on my 8320

We are using Outlook 2003 SP2 and Exchange Server 2007. We have one
user who has reported that tasks he has created previously now appear
blank when he opens them or has invalid RTF instead of the text he
originally had. He is working in Cached Exchange mode. He has noticed
this happen while he was working offline, working online and also
while editing a task from his blackberry.

Has anyone else seen this behavior? Does anyone have any suggestions
as to what could be causing it and how to fix it?

I appreciate any assistance you can provide.

Thanks
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Guru III
knottyrope
Posts: 26,485
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Task Contents appear blank or have invalid RTF message on my 8320

What version BES?

 

The notes field on a Task gets cleared after an update is done in Outlook

http://www.blackberry.com/btsc/KB12946

 

Download updates

https://www.blackberry.com/Downloads/entry.do?code=7B66B4FD401A271A1C7224027CE111BC

 

All SP's are culmative and MR's are culmative.



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