09-25-2013 10:50 AM
Not sure if this is the right place but it is going through a bes.
I have a couple of users out of 300 this has happened to.
Replied to a message(to multiple people) and it looks like it has went fine. but the recipients get a blank message with the auto footer our bes sets.
In his mailbox it is the blank message but on his blackberry he has the full message. I have got him to reply to the message again and it works fine.
It sounds like a temporary blip but the fact it has happened a few times to different people has me thinking.
has anyone else seen this?
09-25-2013 11:47 AM
yes i have seen it before
what version BES and mail server?
09-26-2013 08:56 AM
Look at above KB and see if it applies