Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Enterprise Solution

Reply
Contributor
StarThorn
Posts: 48
Registered: 07-17-2009

bad bes install. BB's not getting email.

I installed 4.1.0 from 4.0

 

It gave me some errors about the BES controller and dispatcher not being able to be installed. I clicked ignore and it finished installing.  I looked to see if the IT policys had been sent but they werent. When I looked at the server stats it still told me I was on 4.0.

 

To test if it was working I tried to send a email from the bes to our BB. Didn't work. Gave me this error message The trusted application key could not be loaded. Access to groupwise is disabled.

 

I installed 4.1.0 over again. No errors this time. IT Policy looks like they have been sent to a lot of people. I still get that application loader message.

 

PS. When Installing the first time it asked me if I wanted to use 2 passwords so MDS could work. I just clicked the enable button. The 2nd time it didn't ask me. Could this have anythign to do with it?

Please use plain text.