BlackBerry® Enterprise Solution

[eradisic]

We are having issues with a customer and their BES (version 4.0.3.7).  It appears it has been poorly maintained and is causing issues with the connection to our servers.

The problem is consistent across the board with all OS and devices (minimum 4.1).

Are there any issues that anyone is aware?

Right now we are planning to install the latest SP on their BES.  The application works fine (many devices and OS versions) when on our BES or BIS.

Any other thoughts out there?

Cheers

[MSohm]

Do they also have issues when using the BlackBerry Browser?  It also connects through the MDS Connection Service, similar to the route your application could be using.

[eradisic]

The BlackBerry Browser does not work either however the Internet Browser does work.  

[MSohm]

This sounds like an issue with their BlackBerry Enterprise Server, so I am moving this thread to the BlackBerry Enterprise Solution forum.

[mishelka]

Hello, I have this exception using the Blackberry JDE 4.0.7; MDS simulator 4.1.2 and smartphone 9630 simulator. It is only a BlackBerry Enterprise Server issue, or is it a bug somewhere in my code? The same program runs perfectly on other device simulators.

[bradbergamini]

this has happen to me it wont letme go on the internet and ive seen on the internet that i have to delete everything on my phone (apps ) so i have done and the problem still consists

[Noeyes]

I am having this issue aswell how do i fix it

[knottyrope]

version BES?

Mail server version?

does it work on an OS 5 devices with internet browser?

[sabrinaa2012]

this message pops out when i installed whatsapp on my bold 9780 and i don`t know what to do ..i have tried several things but it does not work..can someone help me .

[Noeyes]

how do i find out allof those lol i am a noob its only whats app thts effected as faras i know