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BlackBerry® Enterprise Solution

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New Member
solo305
Posts: 1
Registered: 01-05-2012
My Carrier: vodafone

remove IT policy

How to remove IT policy?

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Guru II
knottyrope
Posts: 22,215
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: remove IT policy

NOTE: This will erase all data on your device so back it up!


KB18998 How to reset the BlackBerry smartphone to factory defaults

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New Contributor
bitpusher2600
Posts: 6
Registered: 07-02-2011
My Carrier: Verizon

Re: remove IT policy

Two problems with this;
1. This says nothing about working on BBOS7 device software.
2. I'm on a Mac and that has further made information on removing IT policies more difficult to find. Any advice?
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New Contributor
bitpusher2600
Posts: 6
Registered: 07-02-2011
My Carrier: Verizon

Re: remove IT policy

PS:
I had once bought a used 9650. It had some things locked and could not be toggled (firewall, memory cleaning, etc.) Going thru the on-device options and doing a wipe/reset did not remove the IT policy that device was carrying. I used the Mac command line method outlined in those docs and it fixed the problem. I'm afraid however to try that on this 9930 since it doesn't say anything about OS 7.
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Guru II
knottyrope
Posts: 22,215
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: remove IT policy

it should still work on OS 7 as it is just like OS 6

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info. BlackBerry Unlocking FAQ
Please use plain text.