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New Contributor
Posts: 3
Registered: ‎03-15-2014
My Device: Z30
My Carrier: Verizon

ANOTHER---Unable to sign into Blackberry ID

Trying to log into my Blackberry ID during Link setup step 2 of 3.  Anyone ever get this to work?

 

WILL Blackberry EVER get their software to work right????   PLEASE!!!!

 

Tried firewall off/settings.  Internet is working...blah, blah, blah....same as everyone else

 

Fix this Blackberry!

Posts: 90,288
Likes: 23,919
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ANOTHER---Unable to sign into Blackberry ID

What's the error message you get?




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New Contributor
Posts: 3
Registered: ‎03-15-2014
My Device: Z30
My Carrier: Verizon

Re: ANOTHER---Unable to sign into Blackberry ID

"Unable to sign into your blackberry I'd. Confirm you are connected to the Internet and try again"

I am connected and everything is right with my system as it is with everyone else's who has this issue.


At computer startup I get...
"BlackBerry peer link has encountered a problem and needs to close."
Posts: 90,288
Likes: 23,919
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ANOTHER---Unable to sign into Blackberry ID

"Unable to sign into your BlackBerry ID. Confirm you are connected to the internet and try again" i...

 

I'd suggest you call your mobile provider tech service and ask them to escalate this is BlackBerry technical support.

I had this issue recently and found proxy settings in my MS Internet Explorer had been changed and that prevented Link from accessing the internet to confirm my BBID login.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎03-15-2014
My Device: Z30
My Carrier: Verizon

Re: ANOTHER---Unable to sign into Blackberry ID

Well...finally was able to sign into Blackberry ID on the PC in Blackberry Link

 

BUT

 

When searching for devices for RFA it just continues to search without finding my Z30

 

Also:  Blackberry Peer Network error shows up whenever I start Link or when I restart my computer. 

 

Reinstalled everything twice and still the same.????