BlackBerry® Link

[sawfoot1]

Having a Bold 9700 and Playbook i have always used BB Desktop. and still need them.

Now  I have a Z10, i have BB Link on the same computer.

But when youconnect the USB, the Desktop software always starts and says Z10 is not supported. the Link does not start automatically - which seems to make Z10 connection to the BB Link dificult to get recognised..

What am i not doing - as the USB drivers seem to mix each other up and have problems with the Z10 map onto Z and Y drives.

Any thoughs appreciated. Thanks.

[sdgardne]

Hello,

The BB10 device uses only Link. Prior devices use only the Desktop Software. They are not interchangeable.

I've not seen the conflicts you are reporting, but I also am now solely using a Z10. But, I did have both installed to my PC at the same time, and had no problems (as long as I lived within the above compatibility restrictions). Perhaps if you shut off the auto-run of either, then you will be able to more finely control the mixed-device environment that you have.

Good luck!