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Contributor
DStLouis
Posts: 17
Registered: ‎02-25-2013
My Device: Blackberry Z10
My Carrier: Bell

BlackBerry Link Selective Backup restore, what's in what ?

I need re-wipe my Z10 as I'm having odd issue with Skype apps
(I can't make any Skype call under 3G/LTE, but could received Skype call ubder 3G/Lte & could make Skype call while under WiFi).

 

I did tried many way to uninstalled, reinstalled Skype but always having the same issue.
So I end up to wipe my phone, and install Skype (Preview) to test it, ...This had solved the issue. ... Untill I did a restore (complete) using BlackBerry Link, which also bring back my original "Bad something we dont know what it is"

So now looking for a selective restore but can't find out clarifications of what is contain under each selective backup data
I dont mind for my email, contacts and calendar as they are all synched to a exchange server. I dont mind on my various pictures, videos.. all moved on my SD card.
I dont mind much about the various apps as I could get them back thru BlackBerry World

--> But I want to make sure I got back my various SMS, BBM, and Phone Call Log (and ideally what's under Password Keeper):
Where are they located ...under the Application datas or under Settings
- If they are includes under Application data, I might be screw up has it look like that's the restore that is bringing back the "bad thing"
"Note: last times it takes about 2 hour to complete the Security Wipe , excluding reinstall time. So dont want to try them all.

So Please what should be found under what (I have'nt find it yet from BlackBerry sites)
"Application Data" [3GB]
"Media" [33MB]
"Settings" [9.6MB]

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,305
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry Link Selective Backup restore, what's in what ?

Hello,

 

At present via BBLink, there is no deeper granularity to the backup/restore process. We all are hopeful that sometime in the future we will have the similar ability to restore selective databases (as existed in BBOS/Desktop Software), but such does not exist for BB10/Link.

 

For further discussion about what is in each of the three backups, refer to this thread:

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Contributor
DStLouis
Posts: 17
Registered: ‎02-25-2013
My Device: Blackberry Z10
My Carrier: Bell

Re: BlackBerry Link Selective Backup restore, what's in what ?

Thanks for the above answer. But unfortunately this is only answer for my case.

This didn't tell me under which section we should found:
- phone call history (phone Call log)
- SMS/MMS
- BBM discussions history

Or:
Is there. A way to extract them using a different approach or 3rd party apps?
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,305
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry Link Selective Backup restore, what's in what ?


DStLouis wrote:
This didn't tell me under which section we should found:
- phone call history (phone Call log)
- SMS/MMS
- BBM discussions history

Correct...but, Sawks is an actual BlackBerry person, and has revealed that information, and that information is the full extent of what we have seen. No additional details exist AFAIK. If you require more detail, you should ask Sawks (in that thread please, so that everyone can see the answer, if there is one).


DStLouis wrote:

Or:
Is there. A way to extract them using a different approach or 3rd party apps?

Not that I have seen anywhere. It is possible that the 3rd party backup file extraction folks have moved up to including BB10/Link created backup files, but I've never had to investigate that. I look forward to the results of your investigation of them. You can quickly find the candidate apps/folks via a quick Google search, I am sure.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.