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BlackBerry® Link

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Contributor
Posts: 21
Registered: ‎02-05-2013
My Device: BlackBerry Z10

BlackBerry Link Will not Sign in to BlackBerry ID

My BlackBerry Link will not Sign in to BlackBerry IDBlackBerry Link unable to sign in to BlackBerryID.png

 Also the Registry has not been updated with my details:

BlackBerry Link BlackBerryID registry setting not set.png

 

Please help this is anoying me as I can't use the Wifi function of Link

Contributor
Posts: 21
Registered: ‎02-05-2013
My Device: BlackBerry Z10

Re: BlackBerry Link Will not Sign in to BlackBerry ID

Got it connected but now I can't connect my Z10 to Link and yes.... I have clicked Reload and now have to setup all my Accounts up :Censored:

 

Z10 won't connect to BlackBerry Link.png

New Contributor
Posts: 3
Registered: ‎03-31-2013
My Device: Z10
My Carrier: Vodafone

Re: BlackBerry Link Will not Sign in to BlackBerry ID

Can you please help?

I'm facing the same first issue; it won'y cooect and gives me the below error:

"Unable to sign in to your Blackberry ID. Confirm you are connected to the Internet and try again."

How did you solve this issue?

In regards to the second problem you have, try doing the below:

 

On the Z10 settings menu go to(Storage and Access) and at the very bottom of the new page, turn the (USB Mass Storage) off.

It will allow it to connect to the BB Link. It worked for me.

Contributor
Posts: 21
Registered: ‎02-05-2013
My Device: BlackBerry Z10

Re: BlackBerry Link Will not Sign in to BlackBerry ID

I have Avast internet security installed.  I uninstalled Avast and Link then installed Link then re-installed Avast. (Avast internet security has a firewall)  You could disable your firewalls but this didn't work with Avast.  I had to uninstall Avast.

 

Happy Easter by the way :smileywink:

New Contributor
Posts: 3
Registered: ‎03-31-2013
My Device: Z10
My Carrier: Vodafone

Re: BlackBerry Link Will not Sign in to BlackBerry ID

Much appreciated!
Will try doing so.

 

Where you able to connect your Z10 to the PC Link?
I hope yes!

 

Happy easter to you as well :Punk: