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BlackBerry® Link

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New Contributor
ayuq2004
Posts: 2
Registered: ‎11-20-2013
My Carrier: Telkomsel

BlackBerry Link issue

[ Edited ]

Hi,

I got  a problem with BlackBerry link, if I connected my device it's show error message :
"BlackBerry Link has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available"

and I click "close program " button, BlackBerry link is closed.
I've try un-install and re-install again but nothing happen.

Please help me to access my BlackBerry link

Thank you,

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Super Contributor
sameer_it17
Posts: 414
Registered: ‎11-19-2013

Re: BlackBerry Link issue

Hi .. 

 

After Uninstalling the BlackBerry Link try to clean the Registry entries of it.. then Install it back again and then try. .  

 

Thanks.. 

Please update the result after applied..

Thanks
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New Contributor
ayuq2004
Posts: 2
Registered: ‎11-20-2013
My Carrier: Telkomsel

Re: BlackBerry Link issue

Hi, Thank you for your feedback

How to clear my registry?
 
 
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Super Contributor
sameer_it17
Posts: 414
Registered: ‎11-19-2013

Re: BlackBerry Link issue

Hi..

 

Please refer the below link 

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB02206&sliceId=2&cmd=displayKC&d...

 

Thanks.. 

Please update the result after applied..

Thanks
Please use plain text.