05-07-2013 10:46 AM
Can someone please help? I installed the BB Link on my PC. If I sign up for my BB ID, a error pops up saying 'Unable to sign in to your BlackBerry ID. Confirm your are connected to Internet and try again"! The ''helped feature' on the BB Link are also missing. My Z10 are linked with the PC and my Internet connection are !00%
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05-08-2013 12:15 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you have any security software on the PC? If so, I would suggest making sure it is not blocking internet access to BlackBerry Link. Also are you using a proxy server to connect to the internet?
I look forward to your reply.
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05-10-2013 03:32 AM
I'm having the same issue.
Using Latest BB Link on a Windows 7 64 PC.
I have done all, disabling my firewall, uninstalling and reinstalling BB Link twice, but still having this issue.
Please I need help on this.
05-21-2013 02:02 AM