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BlackBerry® Link

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Contributor
Posts: 11
Registered: ‎08-03-2013
My Device: Z10
My Carrier: T-Mobile

Re: Blackberry Link Will Not Restore from Backup

Second time trying to restore did not result in the same error. This time it started the restore process and then just stopped with no restoration taking place. It is so frustrating. Any other ideas?
New Contributor
Posts: 7
Registered: ‎06-25-2013
My Device: Passport, Q10
My Carrier: Etisalat UAE

Re: Blackberry Link Will Not Restore from Backup

Hey SignsoflifeSA, I plucked up the courage and wiped my Z10 and tried the restore of the backup again.

 

It worked for me again thankfully..

 

This time I did not rename my Z10 prior to resore and I did not add my email account..

 

So just to be clear:

 

Z10 - STL100-1

SR: 10.1.0.273

OS: 10.1.0.1720

 

Have you had any progress or success yet?

Contributor
Posts: 11
Registered: ‎08-03-2013
My Device: Z10
My Carrier: T-Mobile

Re: Blackberry Link Will Not Restore from Backup

Hi Jahanjoon. Thanks for working on this. I haven't had any success so far. I will try what you have done and see what happens. Will let you know.
New Contributor
Posts: 7
Registered: ‎06-25-2013
My Device: Passport, Q10
My Carrier: Etisalat UAE

Re: Blackberry Link Will Not Restore from Backup

Hi again, I have tried to do a backup and restore over the weekend and it has not worked for me again.

 

I am quite disturbed how problematic this is for BB10.

 

I am now back on my faithful BB9790.  I will not use the Z10 until I know the reason and how to fix the issue.

New Contributor
Posts: 8
Registered: ‎05-18-2012
My Device: Not Specified

Re: Blackberry Link Will Not Restore from Backup

There's a new BlackBerry link released today. Can anyone try it out? I'm at work right now so I won't be able to.

Contributor
Posts: 11
Registered: ‎08-03-2013
My Device: Z10
My Carrier: T-Mobile

Re: Blackberry Link Will Not Restore from Backup

Hey, Jahanjoon! Nothing has worked so far. Thank you, ct809, for the heads up about the new release of Link. Will download tomorrow and hopefully have good news.
Developer
Posts: 676
Registered: ‎05-06-2012
My Device: Dev Alpha & PlayBook
My Carrier: wifi

Re: Blackberry Link Will Not Restore from Backup

Having a similar problem. This really sucks.
_________________________________________________________
co-founder of Diaree | BB Dev for PictureThis
New Member
Posts: 1
Registered: ‎10-24-2013
My Device: z10
My Carrier: at&t

Re: Blackberry Link Will Not Restore from Backup

Dose Blackberry know that this issue is going to frustrate its loyal costumers so much and they can't fix it? I have the same problem and if I can't be sure that my data is secure I am running to the competition fast after many years with Blackberry! Please fix it!!! If you can hear me please don't abandon us and get it to work normally like in the past!

New Member
Posts: 2
Registered: ‎12-29-2013
My Device: Blackberry Q10
My Carrier: M1

Re: Blackberry Link Will Not Restore from Backup

hi i'm trying to restore my media files too and got the same error message: "There is no personal workspace on this device. Personal data cannot be restored."

 

What can i do about this?? thanks!

Visitor
Posts: 1
Registered: ‎01-03-2014
My Device: Q10
My Carrier: IDEA

Re: Blackberry Link Will Not Restore from Backup

HI I have a Q10 and i did backup my Q10 but now when  I am trying to restore the backup it says 

 

There was an error restoring - there could have been a problem with the device or connection during the restore. Verify that the device is turned on and connected"... What should I do?

 

PLEASE HELP GUYS