08-23-2013 07:10 PM
I just purchased a Blackberry Q10 and installed the Blackberry Link software on my PC (Windows 8 OS). In trying to sync my contacts on the Q10 with those in Outlook, I have a message in Link which says Cannot Communicate with Device. I am using the USB cable to connect the PC to the Q10 and the device complete with Pin number shows up in Link. I have already executed the Reload command once and to no help. The Q10 is a replacement for a Torch and I have unistalled the old Blackberry Desktop software since it appeared to conflict with Blackberry Link.
08-27-2013 01:29 AM