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BlackBerry® Link

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Contributor
andresrdz
Posts: 15
Registered: ‎12-17-2013
My Device: Blackberry z10
My Carrier: att

Blackberry link is not able to connect throughout wireless connection

I am using blackberry link on mac to connect to my blackberry z10 and it is not working properly. First it is not able to connect through wireless connection. It does not matter what I try it does not recognize my device. The funny part is that when i installed the program the first time it was working but it stopped working al of a sudden. The second problem is that it try to transfer music and it appears in link that I have a music installed; but when I look for the music on the device it is not there. I just cant understand why this sofware is so crappy. It does not do well it's basic function that is to transfer files to the device. 

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Contributor
Pulsing_Brain
Posts: 10
Registered: ‎11-08-2011
My Device: Torch 9860
My Carrier: Rogers

Re: Blackberry link is not able to connect throughout wireless connection

I have the same problem on PC.

 

It worked the very first time, but now wireless connection to BBLink is impossible.

 

I have:

Rebooted the phone

Rebooted the PC

Rebooted the router

Removed my device from BBLink

Reinstalled / repaired my BBLink installation

Uninstalled BBLink (using a third-party uninstall program to wipe all traces of the software)

Installed BBLink again

Activated / accessed all the setings on the Z10 that relate to wi-fi and access.

 

BBLink still always says "Disconnected" even when my Z10 shows up in WIndows and on all other devices connected to the router.

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Contributor
Pulsing_Brain
Posts: 10
Registered: ‎11-08-2011
My Device: Torch 9860
My Carrier: Rogers

Re: Blackberry link is not able to connect throughout wireless connection

[ Edited ]

UPDATE: A battery pull has solved my problem.

I pulled the battery, turned on the wi-fi antenna on my Z10, and now BBLink is connected via wi-fi.

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Contributor
Pulsing_Brain
Posts: 10
Registered: ‎11-08-2011
My Device: Torch 9860
My Carrier: Rogers

Re: Blackberry link is not able to connect throughout wireless connection

... and now, it's the next day, and when I turn on the wi-fi connection on my Z10 it connects to everything on my network, but BBLink doesn't find it.

I am not going to do a battery pull every time just to get the wireless connection to BBLink to work!
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Contributor
to_gdeepak
Posts: 10
Registered: ‎12-27-2013
My Device: Blackberry 9780
My Carrier: blackberry

Re: Blackberry link is not able to connect throughout wireless connection

try this link for mac os support to your BB device

 

http://in.blackberry.com/software/desktop/desktop-mac.html

 

:Punk:

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