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BlackBerry® Link

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mcallisterw
Posts: 13
Registered: ‎03-10-2010
My Device: 8900

Can't seem to update to Link 1.1.1

I've had a little look at similar issues people have had updating on this forum, and mine seems to be different. I currently have 1.1.0.33, I heard rumours that Outlook sync was here on the new version of Link and when I open Link, I see the little red asterisk to tell me an update is available.

 

When I go to update I don't get any error messages, it downloads unzips, closes Link and installs the update and appearance-wise everything appears to work as normal, but when I open Link up again after the update there is no Outlook Sync, I check which version of Link I have and lo! it is still 1.1.0.33.

 

I've 'updated 3 more times' and still seem to be on 1.1.0.33

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Retired
Sawks
Posts: 48
Registered: ‎05-16-2013
My Device: Z10 / 9900 / 9800

Re: Can't seem to update to Link 1.1.1

Hey mcallisterw.

Might I suggest downloading the BlackBerry Link installer file found at BlackBerry.com and installing BlackBerry Link 1.1.1.32 (bundle 26) overtop of your current BlackBerry Link 1.1.0.33. If that also does not properly update the BlackBerry Link software, uninstall the current version of BlackBerry Link, and install BlackBerry Link with the installer file downloaded from the above URL.

 

Please let me know if you have any further problems installing the BlackBerry Link 1.1.1.32 software.

 

Cheers.

-Sawks





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