02-06-2013 11:33 PM
I have installed Link 3 times now and it will not work, each time I installed it I did reboot my pc. Link shuts down right after I open it. I am running windows 7. This is the error messag I receive.
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: blackberrylink.exe
Problem Signature 02: 1.0.0.72
Problem Signature 03: 5106c1c2
Problem Signature 04: Rim.Common.Filesystem
Problem Signature 05: 1.0.0.72
Problem Signature 06: 5106c145
Problem Signature 07: 74
Problem Signature 08: 29
Problem Signature 09: System.AggregateException
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
02-07-2013 12:54 PM
Hi ginger2639 and welcome to the BlackBerry Support Community Forums!
When launching the BlackBerry Link Installer, try right clicking on it and choosing "Run As Administrator" to see if that helps.
Thanks.
-CptS
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02-07-2013 02:36 PM
02-08-2013 10:35 AM
I had this same problem but now mine starts!
I installed .Net 4.5 (rebooted after), re-installed BlackBerry Link and finally it started.
Here is what I downloaded:
http://www.microsoft.com/en-ca/download/details.as
I'm on Win7 64-bit