02-27-2013 03:13 PM
Okay, so lately now I am getting prompted daily to update my OS on the Z10 to the same revision all the time, even after I did it yesterday .... so I have done it none the less ... and now each time I attempt the update, it locks the phone up shut off, as in no power is on, and will not restart UNTIL I pull the battery ... then it will restart ...
I am only connecting with LINK to back up the contents to ensure if this Z10 craps out, that I don't loose much ...
02-28-2013 04:51 AM
Thanks for the question.
What is the version of software you're being prompt to update to? Also if you do connect up to BlackBerry Link do you get get a prompt for this software update?
I look forward to your reply.
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03-11-2013 03:48 PM
I can't speak for him, by my Z10 keeps prompting me to reload 10.0.9.348 time and time again.. i also had a problem after trying to load a bblink update .. am happy to believe that this could be a factor but can't uninstall or reinstall without error