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New Contributor
busaidy222
Posts: 2
Registered: ‎02-03-2013
My Device: BB10 - Z10
My Carrier: Nawras

Help with contact transfer from BB9900 to Z10


Hello

 

I have tried all the common ways to transfer contacts from my old BB9900 to Z10, but I still can’t get all my contacts transferred.

 

I tried using Google sync but it transferred only 308 contacts from almost 600.

Tried using device shift using media card but still no joy.

 

Best Regards,

 

Al Mauatasim

 

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Contributor
ryanstevenson87
Posts: 13
Registered: ‎02-03-2013
My Device: BlackBerry Z10
My Carrier: o2

Re: Help with contact transfer from BB9900 to Z10

I have also tried transferring all details inc. wifi profiles etc using the new dedicated desktop software BlackBerry Link to transfer these. It gets most of the way through the transfer but then when it wants to transfer the data to the Z10 it says it fails to connect to the device even though the icon flashed up to say it was there.
Torch 9800
Bold 9900
PlayBook 32GB
Z10
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New Contributor
joelitter
Posts: 2
Registered: ‎02-04-2013
My Device: Blackberry Z10
My Carrier: O2

Re: Help with contact transfer from BB9900 to Z10

same here... anyone from blackberry care to weigh in??

I tried to copy contacts from 9800 and got text messages and call history (numbers only??) i just want my phone book on my new phone... what do i need to do?

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Contributor
anitasteffenberg
Posts: 24
Registered: ‎02-04-2013
My Device: Z10
My Carrier: ORANGE

Re: Help with contact transfer from BB9900 to Z10

I too have the same problem please sort it out. I just get text and old tel no I rang
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New Contributor
olikoli
Posts: 6
Registered: ‎12-20-2011
My Device: Bold 9900
My Carrier: Rogers

Re: Help with contact transfer from BB9900 to Z10

I have the same issue and am unable to transfer my contacts. I tried through backup through memory card as well and that didnt work either. 

Also, google synch didnt work for me for some reason.

Blackberry, please help...

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Trusted Contributor
MikeScully
Posts: 227
Registered: ‎10-01-2010
My Device: Z10
My Carrier: Bell Mobility

Re: Help with contact transfer from BB9900 to Z10

Just curious, when you back up your device to your memory card...   I doesn't format it or wipe any of the data (pictures/videos/docs/music) that's already on it does it ?

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New Contributor
olikoli
Posts: 6
Registered: ‎12-20-2011
My Device: Bold 9900
My Carrier: Rogers

Re: Help with contact transfer from BB9900 to Z10

Nothing is touched on the memory card. It only adds another folder on the card.

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Trusted Contributor
MikeScully
Posts: 227
Registered: ‎10-01-2010
My Device: Z10
My Carrier: Bell Mobility

Re: Help with contact transfer from BB9900 to Z10

Excellent..  That's what I assumed but wanted some confirmation. Thanks for the reply !

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New Contributor
olikoli
Posts: 6
Registered: ‎12-20-2011
My Device: Bold 9900
My Carrier: Rogers

Re: Help with contact transfer from BB9900 to Z10

update:

well i figured it out... I synced all my contacts with google (i was doing this all allong). After setting up all my accounts, i did a battery pull and all my contacts came on. I guess this is the only way to do it.

Link software isnt doing it. even though it says it will...

It is kind of dissapointing since I always thought that BBRY was amazing in transfering data from device to device...

I hope this can help someone.

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New Member
spidy_man
Posts: 1
Registered: ‎02-06-2013
My Device: Z10
My Carrier: Rogers

Re: Help with contact transfer from BB9900 to Z10

I had the same "no contacts" transfer issue too, but I found this solution, which was pretty easy:


http://forums.crackberry.com/blackberry-z10-f254/solution-transferring-contacts-z10-767033/

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