Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Link

Reply
Contributor
integraworks
Posts: 27
Registered: ‎07-05-2012
My Device: Z10

Link cant find your ITunes or Media Library? Solution Here!

If you are having issues with LINK locating or accessing your iTunes or Windows Media Player library check to see if you have Garmin Express (software) installed.   If you do have Garmin Express, used to update various garmin devices like gps etc, then un-install the Garmin Express software, reboot your machine and check LINK again. 

 

In my case it worked perfectly.  BBerry is now aware of the conflict and say that both Garmin and MS are working on a fix. 

 

Enjoy.

New Contributor
fwd55
Posts: 2
Registered: ‎04-29-2013
My Device: Z10

Re: Link cant find your ITunes or Media Library? Solution Here!

WOW! I've been trying to figure this out for 3 months! I uninstalled Garmin, and poof, there's my library! I can't believe the solution was this simple, or that it took this long for someone to find it! Thanks for posting integraworks!
New Member
tehood
Posts: 1
Registered: ‎07-23-2013
My Device: Z10

Re: Link cant find your ITunes or Media Library? Solution Here!

Nice!  I have spent easily 8 hours trying to fix this until I stubled on your tip.