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BlackBerry® Link

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New Contributor
Abater
Posts: 2
Registered: ‎05-02-2013
My Device: Q10
My Carrier: Rogers

Link fails to install on Windows 7 with error 2349

I've tried trolling the knowledge base as well as this forum but there seems to be no clear source for this problem nor a clear cut resolution to get this desktop manager installed. 

 

Has anyone encountered this same error? More importantly, has anyone got a workaround. I tried disabling UAC on the off chance that there was a problem with that, but that didn't stop the error from occuring again. 

 

Gotta say, it's kinda annoying.

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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Link fails to install on Windows 7 with error 2349

Hey Abater,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you , can you provide the full error message you receive? Can you install any other software on the PC? Try right-clicking on the Setup.exe file and select the "Run As Administrator".

 

I look forward to hearing back from you.

Thanks.

 

 

 

 

-HB

 

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New Contributor
Abater
Posts: 2
Registered: ‎05-02-2013
My Device: Q10
My Carrier: Rogers

Re: Link fails to install on Windows 7 with error 2349

Hi HB,

 

I can install plenty on the laptop. This exact message appears when copying new files (just over halfway through according to the progress bar, stops right between the back and next buttons):

 

Error 2349: Copy resumed with different info. (Retry/Cancel)

 

Running as administrator hasn't changed the result any.

 

Cheers,

 

A.

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New Member
F0xfield
Posts: 1
Registered: ‎05-08-2013
My Device: Q10
My Carrier: Vodafone

Re: Link fails to install on Windows 7 with error 2349

It would appear that this is a serious problem. I have been trying on and off since yesterday and my PC  cannot download Blackberry link..  Can anyone help please? 

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