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BlackBerry® Link

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DHL
Contributor
Posts: 30
Registered: ‎07-17-2013
My Device: Z10 STL100-3
My Carrier: Bell

Link will not sync my music

Hey,

 

While I do have iTunes on my laptop with a couple hundren songs, Link claims that "There are no songs in your iTune library". 

Same thing if I select Windows Media player as the source.

 

What's up with that?




When I am feeling blue, I just start breathing again!
Contributor
Posts: 11
Registered: ‎03-09-2011
My Device: z10
My Carrier: Bell Canada

Re: Link will not sync my music

Here is a screen cap showing iTunes in the background with Link in the foreground.

 

ITunesSCap.png

 

Link wants me to close and reopen. I have done this half a dozen times. Same result. No music sync.

 




When I am feeling blue, I just start breathing again!
DHL
Contributor
Posts: 30
Registered: ‎07-17-2013
My Device: Z10 STL100-3
My Carrier: Bell

Re: Link will not sync my music

Sorry about the confusion. Post #2 on this thread is me also (DannoMillano). I was having difficulty with the forum so I created another user account to see if that would clear up the issue. I just used the wrong account when adding additional info to the #1 post.

 

I hope this did not cheese anyone offMan Sad




When I am feeling blue, I just start breathing again!
Highlighted
DHL
Contributor
Posts: 30
Registered: ‎07-17-2013
My Device: Z10 STL100-3
My Carrier: Bell

Re: Link will not sync my music

Here is some additional info:

 

I uninstalled BB Link and reinstalled several times (3)

 

I uninstalled iTunes and reinstalled using default settings.

 

Neither of these steps corrected the issue. 

 

BB Link can not see any songs in the iTunes library.

 

Any suggestions???




When I am feeling blue, I just start breathing again!